Shipping &
delivery.

From our house to your special occasion. Find the details for arranging delivery or collecting your House of T-Classique order in Roodepoort, Johannesburg.

Speak to our team

01 / DeliveryArranged for your orderEnquire with your destination and event date. 02 / CollectionVisit our Roodepoort officeConfirm a collection appointment with our team. 03 / Your occasionPlan for your special dayAllow time for preparation, delivery and fittings.

Delivery & shipping fees

Delivery within South Africa

Share your town, suburb and postal code when you enquire. Our team will confirm whether delivery can be arranged for your location and your chosen garment before you finalise your order.
For bridal gowns, traditional wedding attire, matric dance dresses and occasion wear, discuss any measurements or fittings needed before making delivery arrangements.

What will delivery cost?

Please request a delivery quotation for your order. Confirm the delivery charge, destination and service with our team before accepting your quotation. Do not assume that delivery is included in the garment price.
If your address or delivery requirements change, ask us to confirm the revised arrangements and any change in cost.

Enquire about delivery

Preparation & timing

Your garment preparation time and its delivery time are separate. The expected completion date depends on your order, any fittings or alterations and the arrangements agreed with our team.
Ask us to confirm the expected dispatch date and estimated delivery window for your destination. Share your event date at the start of your enquiry and allow time for any final fitting or adjustments.

Before you confirm

Check your garment’s expected readiness date, the delivery or collection arrangements, and the time needed before your occasion.

Collect from the office

Prefer to collect your order? Arrange a collection date and time with our team at our Roodepoort office. Please wait for confirmation that your garment is ready before travelling.
If someone will collect on your behalf, agree the arrangement with us beforehand and provide the order details.

Find us

Office D1 · Westwood Office Park
602 Kudu Street, Allensnek
Roodepoort, Johannesburg
South Africa

View directions

Collection hours

Monday–Friday · 10:00–16:00
Saturday & Sunday · Closed
Please confirm your collection appointment.

Arrange collection

Tracking & receiving

Stay in touch about your order

When arranging courier delivery, confirm how you will receive dispatch updates and any available tracking details. Contact our team with your name and order reference if you need an update.
A delivery estimate should be confirmed for your specific order. If your event date is approaching or a delivery appears delayed, let us know promptly so we can help you check the next steps.

When your garment arrives

Provide a complete delivery address, postal code and contact number, together with any access instructions. Let us know as soon as possible if these details change.
On arrival, check your garment and packaging. If something is damaged, missing or incorrect, contact our team promptly with your order reference and clear photographs. Keep the packaging while we help you resolve the concern.

A few more details

Can you arrange urgent delivery?

Send us your event date, destination and the garment you have in mind. Short-notice arrangements depend on garment readiness and the delivery options available. Please wait for our team to confirm what is possible before placing your order.

Do you deliver outside South Africa?

Please enquire before ordering from outside South Africa. Our team will confirm whether your destination can be accommodated. If delivery is available, ask for the shipping quotation, estimated timing and clarification of any customs charges or import duties before proceeding.

Can I change my delivery address?

Contact us as soon as possible with your order reference and the correct address. Changes depend on whether the parcel has been dispatched. Our team will confirm the available options and any additional delivery cost before proceeding.

How do I arrange a return or exchange?

Contact us with your order details and the reason for your enquiry before sending a garment back. Ask our team to explain the return or exchange arrangements that apply to your order, including how any return delivery should be arranged.

Read returns & exchanges

Here to help

Let’s arrange the final details.

Share your order, destination and event date with our team.

Enquire on WhatsApp Email our team